Returns & Exchanges
At Strong Coffee, we stand by the quality of our beans and brews; if you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened items and a satisfaction guarantee on our roasted blends.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a brief explanation of the issue.
Prepare Your Package
Securely pack the unopened coffee bags or merchandise in their original packaging to ensure items are not damaged during transit.
Ship It Back
Affix the prepaid shipping label provided by our team and drop the package off at any authorized carrier location.
Receive Refund or Credit
Once our warehouse inspects the returned items, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing